Introduction

TrueLedger Consulting (“we”, “our”, or “us”) provides accounting, bookkeeping, taxation, and financial services to clients across the globe. We are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, interact with us, or use our services.

We comply with the General Data Protection Regulation (EU GDPR), UK GDPR, and the Data Protection Act 2018, ensuring your data is processed lawfully, fairly, and transparently.

Data Controller

Company Name: TrueLedger Consulting

Controller: Manish Aggarwal (Founder & Partner)

Email: connect@trueledgerconsulting.com

Address: A-42, South Extension-2, New Delhi-110049

Mobile: +91 96500 93059

Audience Definitions

We classify users based on their interaction with our website:

Clients: Users who have engaged TrueLedger Consulting for services.

Visitors: Users who visit our website without sharing personal information.

Respondents: Users who interact with us by submitting forms or initiating communication.

How We Collect Data

We collect data through the following methods:

Client Platforms: Data shared by clients for accounting services through cloud platforms, email, or client servers.

Cookies: For user experience tracking and analytics.

Google Analytics: Gathers website interaction data (non-PII).

Lead Forms: When you fill out contact forms or request a callback.

Live Chat: Any information shared during chat is confidential.

Newsletter Sign-Up: Name and email address used for sending updates.

What Data We Collect

We may collect the following:

  • Name, email, phone number, and company details.
  • Business-related financial or tax documents (clients only).
  • IP addresses and browser types for analytics.
  • Communication records with TrueLedger.

We do not knowingly collect sensitive personal data or data from children under 13.

Purpose of Data Collection

We collect and use your information to:

  • Provide and improve our services.
  • Respond to enquiries and support requests.
  • Comply with legal and contractual obligations.
  • Send newsletters (only with consent).

Data Security

We implement appropriate technical and organisational measures to ensure your data is safe. Data is stored securely in cloud-based platforms. Access to your data is limited and protected by confidentiality agreements.

Third-Party Processors

We may use third-party services to process data securely:

  • Google Analytics: Web analytics (no PII).
  • Mailchimp: Email marketing and newsletters.
  • CRM/Bookkeeping Tools: QuickBooks, Xero, etc., controlled by the client.

We ensure all third-party processors are GDPR-compliant.

Your Data Rights

You have the right to:

  • Request access to your data.
  • Correct or update inaccurate information.
  • Request deletion of your personal data.
  • Restrict or object to data processing.
  • Withdraw consent at any time.

To exercise these rights, contact us at:

📧 connect@trueledgerconsulting.com

Data Retention

Clients: Data retained as long as services are active. Upon service termination, personal data is deleted upon request.

Respondents: Data retained for up to 6 months unless extended by consent.

We adhere to the data minimization principle — keeping data relevant and limited to its purpose.

External Links Disclaimer

Our website may contain links to external sites. We are not responsible for the content or privacy practices of such sites. Use them at your own discretion.

Legal Basis for Processing

We only process your data when:

  • You give us explicit consent.
  • It’s necessary to perform a contract with you.
  • There’s a legal obligation.
  • It’s necessary to protect your vital interests or for public interest.

Complaints & Contact

If you have questions or complaints, contact:

TrueLedger Consulting Team

📧 connect@trueledgerconsulting.com

📱 +91 96500 93059

If unresolved, you can file a complaint with your local data protection authority.

Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such updates implies acceptance.

Scroll to Top
CHAT